If you communicate with us by email then your email, including the reply-to email address, will reside in our email storage. The reply-to email address will only be used to reply to email inquiries and will not be shared outside of Jigsaw Explorer and Microsoft (unless they were to be requested by law enforcement). Microsoft will necessarily have access to the reply-to email address because we use Microsoft’s Office 365 online service to manage our email. See Microsoft’s privacy statement for more information.
Occasionally, Jigsaw Explorer’s puzzle player might encounter an error caused by a bug in the browser, in a browser plug-in, or in the puzzle player program itself. In those instances the puzzle program automatically sends error data in the background to the Errorception error tracking service. Our Support personnel can then examine the resulting error report and use the information it contains to determine the cause of the error and apply a fix to the puzzle program if needed. The error report contains information such as computer operating system version, browser brand and version, and log information showing the type and code location of the error as well as information regarding the state of the puzzle program leading up to the error. The error reports contain no personally identifiable information.
The following privacy statement is provided by AdThrive, our advertising management partner :
This Site is affiliated with AdThrive, LLC (“AdThrive”) for the purposes of placing advertising on the Site. AdThrive uses standard and widely-available tools for the placement and serving of ads, including those provided by Google, Inc. and its affiliates. We publish interest-based advertisements on the Site; that is, ads that are tailored to reflect your interests. To help understand your interests, AdThrive, Google and our other advertising partners will track your behaviour on our website and on other websites across the Internet using cookies.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
For European Economic Area Residents
If you reside in a country in the European Economic Area (EEA), then under the GDPR and applicable data protection laws you have the rights, among other things, to access your personal data, have us erase it, and/or restrict its further processing. If you wish to access or delete your personal data (if any) maintained by us or AdThrive related to advertising on the Site, you can contact AdThrive at [email protected]. If you wish to see a list of the advertising partners we work with or change which of those partners track your behavior using cookies, click the ad preferences icon. (Available in the EU.)
Updated: March 21, 2019