If you communicate with us by email then your email, including the reply-to email address, will reside in our email storage. The reply-to email address will only be used to reply to email inquiries and will not be shared outside of Jigsaw Explorer and Microsoft (unless they were to be requested by law enforcement). Microsoft will necessarily have access to the reply-to email address because we use Microsoft's Office 365 online service to manage our email. See Microsoft's privacy statement for more information.
Occasionally, Jigsaw Explorer's puzzle player might encounter an error caused by a bug in the browser, in a browser plug-in, or in the puzzle player program itself. In those instances the puzzle program automatically sends error data in the background to the Errorception error tracking service. Our Support personnel can then examine the resulting error report and use the information it contains to determine the cause of the error and apply a fix to the puzzle program if needed. The error report contains information such as computer operating system version, browser brand and version, and log information showing the type and code location of the error as well as information regarding the state of the puzzle program leading up to the error. The error reports contain no personally identifiable information.
Jigsaw Explorer is affiliated with CMI Marketing, Inc., d/b/a CafeMedia (“CafeMedia”) for the purposes of placing advertising on Jigsaw Explorer's website, and CafeMedia will collect and use certain data for advertising purposes. To learn more about CafeMedia’s data usage, click here: www.cafemedia.com/publisher-advertising-privacy-policy
Updated: July 5, 2020